Product Manager · API Platforms · EV Infrastructure

I build the software that keeps electric fleets moving.

I'm Abhishek Singh — a product manager with 10+ years in tech, building asset-centric SaaS. At Livguard EV Drivetrain (SAR Electric Mobility) I lead battery-swap, API, IoT and fleet platforms for the Mooving and Lectrix EV brands. On the side, I'm building FleetQ, a fleet SaaS for rental operators.

See the work LinkedIn ↗
10+years of experience
3×revenue growth on the same asset base
30+fleet operators integrated on my APIs
10K+IoT endpoints under observability

01 — Experience

10+ years, from code to product.

  • SAR Electric Mobility
  • Viral Pitch
  • Zone Media
  • Early career
  • FleetQ
Jul 2023 – Present Gurgaon

Product Manager — EV SaaS, API Platform & Infrastructure Monitoring

Livguard EV Drivetrain · SAR Electric Mobility Group — brands: Mooving, LectrixEV

  • Own product strategy for distributed asset performance and lifecycle — batteries, swap stations, chargers and field-ops systems.
  • Designed a multi-tenant B2B SaaS architecture with data isolation and RBAC for enterprise partners and internal ops.
  • Lead 10+ engineers, designers and PMs across parallel product tracks, with roadmaps and OKRs tied to uptime, utilisation and SLA adherence.
  • Defined APIs for serialised battery inventory, stock reconciliation, swap logistics and asset movement across 850+ locations.
  • Launched real-time asset health and telemetry dashboards; run 99.9%-SLA systems across IT, OT and IoT layers.
  • Enabled 3× revenue growth on the same asset base through better utilisation, routing and product-led ops workflows.
Apr 2022 – Jul 2023 Gurgaon

Senior Manager — Product, SaaS Platforms & Automation

Viral Pitch (incubated under Zone Media)

  • Owned the full lifecycle of influencer-marketing SaaS and automation platforms — roadmap, UX, integrations and growth.
  • Coordinated rollout, partner onboarding and compliance across India, Indonesia, Mexico and Thailand.
  • Shipped automation, APIs and workflow tooling that cut operational effort by 90%; supported 50K+ daily user interactions.
  • Made influencer onboarding 3× faster and grew platform revenue 80% via automated campaign execution.
  • Mentored junior PMs; instrumented GA4, Firebase and internal dashboards to steer the roadmap.
Apr 2020 – Mar 2022 Gurgaon

Growth Manager — Product & Full-Stack Development

Zone Media

  • Built 10+ early-stage SaaS products end to end — ideation, UX, backend and go-to-market.
  • Developed full-stack internal tools and automation that cut manual effort by up to 90%.
  • Launched lead-tracking and CRM automation: 100% lead-transfer efficiency, 50% less onboarding effort, +35% lead-to-client conversion.
  • Ran programmatic marketing integrations and tracking for campaigns with ₹5L–₹50L budgets; helped architect the early Viral Pitch platform.
Jan 2020 – Mar 2020 Delhi

Web Development Intern

Essential Outsourcing

  • Built an HRMS prototype in a team of two, owning frontend and coordination; shipped several CMS sites and interactive UIs.
2016 – 2019 Early career

Network Engineer · Tech Support · HR Recruiter

Next Education (2016–17) · Taxmann (2017–18) · New Star Consulting & Mayra Info Systems (2019)

  • Where I learned communication, customer empathy and systems thinking — the roots of my user-first approach.
2025 – 2027

MBA — School of Open Learning, University of Delhi

Product management, systems thinking, AI & digital strategy

2015 – 2018

Bachelor of Computer Applications — Himalayan University

02 — Shipped at SAR Electric Mobility

Products that moved the numbers.

SAR Electric Mobility · Jul 2023 – Feb 2024

Mooving Battery Swapping App & Ops Platform

A rider app for finding and reserving charged batteries, plus an internal ops dashboard, with digital billing, partner invoicing and reconciliation APIs.

250% ops efficiency+40% retention3× revenue, same assets
Illustrative mockup

SAR Electric Mobility · Jul 2023 – Present

Operator API & Integration Platform

REST APIs for swaps, station inventory, live SOC and telemetry, with standards for idempotency, auth, pagination, versioning and backward compatibility.

30+ fleet operators6 → 2 wks to integrate−60% support tickets
Illustrative mockup

SAR Electric Mobility · Dec 2023 – Present

Fleet Portal & Ground Monitoring

Real-time fleet monitoring and nearest-charged-battery routing, plus an audit app for on-ground station health checks with IoT alerts and GPS audit trails.

−25% vehicle downtime+45% rider satisfaction60% ops efficiency gain
Illustrative mockup

More shipped products

Nov 2023 – Present

Energy Sharing SDK

Infrastructure-as-a-service SDK exposing battery availability, swap scheduling and billing to third-party fleet platforms.

+40% user base

Aug 2023 – Present

Lectrix IoT App & Diagnostics

Smart diagnostics and remote control for Lectrix vehicles, plus edge-to-cloud monitoring of vehicle and battery behaviour.

+50% connectivity−15% unauthorised access−30% field visits

Aug 2023 – Present

Lectrix EV Website & Integrations

Website revamp integrated with CRM and dealer systems to drive acquisition.

4× traffic & leads

Sep 2023 – Present

Lead Management & Distribution

Dealer-facing web + app for lead capture, assignment and tracking.

+20% conversion

03 — Recent deep dives

Where hardware, ops & money meet.

Platform01

Battery-as-a-Service platform

Took BaaS from gap analysis to an aggressive one-month MVP plan, aligning Mooving and Lectrix as cross-org stakeholders.

  • Digital rider agreements via e-sign & e-stamp API flows
  • Billing integration covering the full rider lifecycle, with a revenue split across rental and swap lines
  • VAS inventory module with dependency tracking; dealer-app BRD gap analysis
Integration architectureBillinge-Sign
Ops systems02

Battery movement tracking

End-to-end traceability for every battery — new, serviced or defective — from field pickup to warehouse and back.

  • Location, owner and condition tracked independently, with an immutable audit log
  • IoT auto-assessment at scan; CRM tickets auto-created and assigned only after hub verification
  • 2-hour verification SLA with automatic escalation
IoTSLA designCRM automation
Business case03

Spare parts & asset returns

Digitising request fulfilment and asset returns for 100+ ground staff across 20+ hubs and 1,000+ vehicles.

  • Target: fulfilment from 48–72h down to under 24h
  • Photo-confirmed returns, real-time inventory, full audit trails
  • BRD, tech spec, schema, 12-week roadmap and clickable prototype; ~1-month payback case
ROI modellingRoadmappingPrototyping
Internal tools04

BSS fleet portal & ground-team app

A suite of internal tools that keeps the battery-swap station network healthy and accountable.

  • 7-state station status system with role-based access, aging indicators and audit logs
  • Rider live tracking with GPS-source comparison; swap-history reconciliation
  • Mobile app for firmware, charger health and slot-level diagnostics; PDI scanning for BMS validation
Field opsRBACDiagnostics
Investor product05

FOCO investor portal

A franchisee-owned, company-operated investment product that lets investors fund vehicles and earn fixed monthly returns.

  • Four-tier investment plan structure and return modelling, incl. GST/tax treatment
  • PRDs, wireframes, tech specs and a lead-gen landing page
FintechUnit economicsGrowth
Customer insight06

From app reviews to a 30-day plan

Mined 200+ app-store reviews and showed most 1-star pain came from station uptime and support — not the app UI.

  • Ranked five root causes by impact
  • Turned them into a 30-day focus: station-health visibility, support SLA, faster refunds, billing clarity
ResearchPrioritisation

Also shipping

  • Call-log analytics module — native BSS dashboard analytics with filters, drill-downs and exports.
  • Rider delivery opt-in — partner delivery SDK so riders can earn from orders inside the same app.
  • AI voice assistant — English + Hindi voice bot answering rider queries with live data.
  • Asset verification analysis — across 13 cities, reframed a "training problem" as a system-design gap and specced auto-validation.
  • Monthly release reviews — own the release narrative for the Battery Swapping & VaaS software stacks.

04 — Side venture

FleetQ by Hyogomo

A fleet-management SaaS for vehicle rental operators powering India's quick-commerce riders. I'm building it end-to-end — product, architecture and code — with AI-assisted development.

  • ▸ Fleet, rider and rental operations in one place
  • ▸ Voice support agent: WebRTC → speech-to-text → LLM → text-to-speech
  • ▸ Designed for small operators who run on WhatsApp and spreadsheets today

05 — Before EV

SaaS & automation at Viral Pitch & Zone Media.

2020 – 2023 · influencer marketing, WhatsApp automation and growth tooling across India, Indonesia, Mexico and Thailand.

Viral Pitch · Zone Media

3×

Viral Pitch platform

Influencer discovery, campaigns and payouts, web + app. 3× faster onboarding.

Viral Pitch · Zone Media

+80%

AI negotiation on WhatsApp

ChatGPT-driven brand–influencer price negotiation and automated campaign execution.

Viral Pitch · Zone Media

−90%

Payment automation

Invoicing and payouts for partnerships; 90% fewer errors, compliance across 3 countries.

Viral Pitch · Zone Media

API

WhizardAPI

WhatsApp Business automation — campaigns, chatbots and Meta API integrations.

Viral Pitch · Zone Media

Live

Facebook lead automation

Real-time alerts and CRM sync for Facebook and website leads.

Viral Pitch · Zone Media

Bot

Hospitality WhatsApp bot

Engagement bot with offers CMS and web-to-chat flows for a hotel chain.

06 — Recognition

Awards & wins.

Product Mastermind

Most impactful feature of Q1 2024 — SAR Electric Mobility leadership board

SAR Value Award

Most valued asset-security feature, Q2 2025

UX Designathon winner

Master Union, May 2023

Employee of the Quarter ×3

Three consecutive quarters, 2020

Top performer trip to Dubai

Highest performance, January 2022

10+ certifications

Scrum, Agile delivery, web development, information security

07 — How I work

Four habits I bring to every product.

A

Start at the station, not the spec

I design from the ground team's reality — the CI with a dead battery, the hub in-charge with ten scans pending.

B

Prototype before handoff

Clickable HTML prototypes travel with every BRD, so engineers and ops argue about the same thing.

C

Accountability by design

SLAs, escalations and audit trails are product features, not afterthoughts.

D

Data over anecdotes

Ticket logs, reviews and swap records decide priorities — and often reframe the problem.

08 — Toolkit

A PM who can read the code.

Product

OKRs & roadmapsPRDs, BRDs, FRDsRICE · MoSCoW · KanoJTBD & journey mappingGTMROI & unit economicsAgile / ScrumMixpanel · GA4 · FirebaseA/B testingJira · Notion · ConfluenceFigma · Balsamiq

Build

API strategy & governanceOpenAPI / SwaggerVersioning & rate limitingKafka / RabbitMQEvent-driven architectureNode.js · JavaScriptPythonSQL · MySQL · MongoDBPostmanHTML/CSS/JS prototypes

Domain

Battery swappingBMS & IoTIT · OT · IoT systemsMulti-tenant SaaS & RBACTelemetry & observability99.9% SLA systemsFleet telematicsBilling & e-signVoice AI

09 — Contact

Building something in EV, fleets or ops-heavy SaaS?

I'm always up for a conversation about mobility, product, or a good hard operations problem.

abhishek.s0201@gmail.com LinkedIn ↗